Maintenance & Support

Maintenance & Support Services.

Wilco Security provides maintenance, repairs, upgrades, troubleshooting, and ongoing support for CCTV, access control, alarm, network, and low-voltage security systems across Toronto, the GTA & surrounding areas.

What We Support

  • CCTV troubleshooting and replacement
  • NVR/DVR setup, hard drives, and playback
  • Remote viewing and mobile app setup
  • Access reader, lock, and door release issues
  • Alarm keypad, sensor, and panel support
  • Network cabling, patch panel, and cabinet cleanup
  • WiFi access point and connectivity issues
  • Upgrades, reconfiguration, and inspections
Technician servicing a CCTV camera on a commercial building exterior.
Systems

Systems We Maintain & Support

CCTV/NVR/DVRRemote viewing and appsAccess readers and locksIntercom and telephone entryAlarm panels, keypads, and sensorsNetwork cabling and patch panelsWiFi access points and connectivityLow-voltage upgrades and troubleshooting
Brands & Systems

Support Across Security Systems

CCTV systemsAccess control systemsAlarm systemsIntercom systemsNetwork cabinetsWiFi access pointsLow-voltage wiringRemote viewing apps

All brand names are used for identification only. Wilco Security is not affiliated with or endorsed by these manufacturers unless specifically stated.

Process

Our Maintenance & Support Process

1

System Review

Review cameras, recorders, access control, alarms, network devices, wiring, and issues.

2

Troubleshooting & Diagnosis

Check device, wiring, configuration, network, storage, app, and connection problems.

3

Repair or Upgrade Plan

Recommend repairs, replacements, upgrades, or reconfiguration as needed.

4

Testing & Support

Test the system, confirm operation, explain what was done, and review support recommendations.

FAQ

Common Questions

Can you repair a system installed by another company?

Yes, we can review many existing systems and recommend next steps depending on compatibility and condition.

Can you fix remote viewing or mobile app problems?

Yes, remote viewing, playback, network, and app issues can be troubleshot where system access is available.

Can you troubleshoot access control or alarms?

Yes, readers, locks, door release, keypads, sensors, panels, and wiring can be reviewed.

Can you clean up network cabinets or wiring?

Yes, cabling, patch panels, cabinets, and labeling can be cleaned up or reorganized.

Do you offer ongoing maintenance plans?

Ongoing support needs can be discussed based on the system and property requirements.

Need Help Keeping Your Security Systems Working Properly?

Request a free site survey and we’ll review your cameras, access control, alarms, network devices, and support needs.

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